8K IPTV · service support

Time Zones, Device Clocks and Programme Listings

A device clock and a programme guide feed can use different time references. A consistent shift across the guide suggests a time-setting issue.

Read this guide →Ask support

Platform memberships and current account access are separate.

Sports time zones · Keep the event date and source time zone together when you ask about coverage.

Explore platforms. Find your competition.

Search or scroll both complete collections: 698 OTT/provider identities and 113 sports identities.

Open the logo bands ↗

Names and marks identify viewing subjects. Separate memberships, source availability and event access must be confirmed.

What this topic means

A device clock and a programme guide feed can use different time references. A consistent shift across the guide suggests a time-setting issue.

Adjusting the guide does not change the official start time of an event in its home time zone.

8K IPTV · sports

Prepare for your event

Sports time zones

Keep the event date and source time zone together when you ask about coverage.

Confirm the exact event, regional feed and commentary before choosing your plan.

Read the full details

Sports time zones

Same fixture.

Your local time.

Keep the event date and source time zone together when you ask about coverage.

Confirm the exact event, regional feed and commentary before choosing your plan.

PLAN YOUR VIEWING

SPORTS TIME ZONES

Keep the event date and source time zone together when you

ask about coverage.

Check the exact event

Test on your intended setup

Confirm the event, regional feed and commentary before choosing your plan.

SPORTS

PLAN YOUR VIEWING →

8K IPTV · support

Help for your viewing setup

Programme guide

Check the source, programme date and time zone when guide entries look wrong.

Confirm your account, source and player requirements before ordering.

Read the full details

Programme guide

Know what

your guide is showing.

Check the source, programme date and time zone when guide entries look wrong.

Check the guide date

Confirm the time zone

Compare the programme source

Confirm your account, source and player requirements before ordering.

OPEN 8K IPTV HELP

PROGRAMME GUIDE

Check the source, programme date and time zone when guide

entries look wrong.

Your account and player determine the available controls • Ask us about your setup.

SUPPORT

OPEN 8K IPTV HELP →

A useful first check

Compare the local clock, guide offset if available and one programme that is visibly playing now.

Time Zones, Device Clocks and Programme Listings visual reference — The image provides viewing or interface context; it does not establish a live account entitlement.

Compare the result without losing the baseline

For viewing features, begin with the comparison described above. Preserve the current account and record whether the action changes the symptom, leaves it unchanged or causes a new problem. Revert a setting that does not help before trying another.

Adjusting the guide does not change the official start time of an event in its home time zone. If the issued account format or current availability is unclear, ask support for that information before changing an installation. A correct diagnosis depends on the source and player, not just the title of a website guide.

Separate the service, player and device

The service account sets the term and connection allowance. The player organises and decodes the available media. The device and network determine which supported playback route you can use. Compare the local clock, guide offset if available and one programme that is visibly playing now.