Confirm the applicable terms before ordering
Ask support for the refund terms applicable to your selected option before paying, including trial, activation, unused-term and account-specific conditions.
A longer period is a larger upfront commitment. Use a trial when available and confirm the required sources, device route and connection allowance before selecting it.
8K IPTV · guides
A practical next step

Cancellation and renewal are separate
Stopping a renewal request and requesting a refund are different actions governed by the actual terms.
Use the controls and account conditions that apply to your actual setup.
Read the full details
Cancellation and renewal are separate
Stopping a renewal request and requesting a refund are different actions governed by the actual terms.
Identify the action you want
Include the account reference privately
Use the relevant policy and billing contact
Use the controls and account conditions that apply to your actual setup.
OPEN THE 8K IPTV GUIDE
HELP & SETUP
KNOW THE DIFFERENCE
Cancellation and
renewal are separate
Stopping a renewal request and requesting a refund are
different actions governed by the actual terms.
01
02
03
Use the relevant policy and billing
contact
Cancellation and renewal
are separate
Questions about an existing order
Use [email protected] or WhatsApp +44 7532 814802 with your order reference and the specific concern. A saved website request is not itself a payment receipt. Keep any payment and activation confirmation privately.