What this topic means
Cache removal and data removal are different operations. Cached images and temporary files may be rebuilt; data removal can erase login and favourites.
A cache action is a maintenance step, not a renewal of the subscription.
A useful first check
Read the operating-system action carefully and keep a private record of the account before making changes.

Compare the result without losing the baseline
For player maintenance, begin with the comparison described above. Preserve the current account and record whether the action changes the symptom, leaves it unchanged or causes a new problem. Revert a setting that does not help before trying another.
A cache action is a maintenance step, not a renewal of the subscription. If the issued account format or current availability is unclear, ask support for that information before changing an installation. A correct diagnosis depends on the source and player, not just the title of a website guide.
Separate the service, player and device
The service account sets the term and connection allowance. The player organises and decodes the available media. The device and network determine which supported playback route you can use. Read the operating-system action carefully and keep a private record of the account before making changes.
What to confirm before a longer commitment
Read the operating-system action carefully and keep a private record of the account before making changes.
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