Guide
Device setup directory
Check the exact platform before installing.
Read the guide8K IPTV · article
A time offset and missing channel mapping look different. A repeated shift across listings suggests a clock or offset check; one empty channel may need a mapping check.
Check the exact platform, account and source requirements.

Programme guide
Know what
your guide is showing.
Check the source, programme date and time zone when guide entries look wrong.
Check the guide date
Confirm the time zone
Compare the programme source
Confirm your account, source and player requirements before ordering.
OPEN 8K IPTV HELP
PROGRAMME GUIDE
Check the source, programme date and time zone when guide
entries look wrong.
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Your account and player determine the available controls • Ask us about your setup.
SUPPORT
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Search or scroll both complete collections: 698 OTT/provider identities and 113 sports identities.
Names and marks identify viewing subjects. Separate memberships, source availability and event access must be confirmed.
The practical answer
A time offset and missing channel mapping look different. A repeated shift across listings suggests a clock or offset check; one empty channel may need a mapping check.
Compare the device’s date, time and time zone with a reliable local clock.
Choose one channel and note the programme currently on air and the guide’s label.
Check the player’s supported guide offset and record its original value before changing it.
If the issue affects only a few channels, send their exact names and example programme times rather than changing the system clock for every app.
A short before/after record makes an offset change reversible. Catch-up eligibility is separate, even when the guide itself shows the correct time.
Continue with the relevant guide
Guide
Check the exact platform before installing.
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Find the provider-listed app entry.
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Collect a focused report before changing everything.
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