It can be a real playback session, so close the first stream before testing another screen on a one-connection account.
8K IPTV · guides
A practical next step
Live, replay or recording?
State which viewing mode you used before diagnosing an event that is no longer live.
Use the controls and account conditions that apply to your actual setup.
Read the full details
Live, replay or recording?
State which viewing mode you used before diagnosing an event that is no longer live.
Name the viewing mode
Include the event date
Keep the exact programme title with the report
Use the controls and account conditions that apply to your actual setup.
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HELP & SETUP
STEP BY STEP
Live, replay or
recording?
State which viewing mode you used before diagnosing an event
that is no longer live.
01
02
03
Keep the exact programme title with the
report
Why this happens
A small video preview is still more than a static channel list when it is actively fetching and playing a source. The size of the picture does not determine whether a service sees a playback session. This matters when comparing devices: leaving a television preview running while opening the same account elsewhere can create a different test from a clean handover. A second-device failure under those conditions should not be treated immediately as evidence that the new player is incompatible.
Use the actual account allowance and stop the first playback session before starting the next. Closing a channel list may not mean the player stopped an embedded preview, so look at what remains on screen and follow the app’s normal stop/exit route. Kodi’s playback documentation distinguishes active video controls from browsing the interface, which is useful background for recognizing a session. This guide does not assert how a particular remote account counts connections; the published one-connection plan is the rule to preserve while making the comparison.
A useful way to work through it
Stop the visible live stream or preview using the player’s normal controls.
Open the second device only after the first playback session has ended.
Keep installation on multiple screens separate from permission for simultaneous viewing.