The saved favourite may still point to an older entry or source identifier after the catalogue changes.
8K IPTV · guides
A practical next step

Favourites organise a list
Saving a favourite does not change account access or guarantee that a source remains available.
Use the controls and account conditions that apply to your actual setup.
Read the full details
Favourites organise a list
Saving a favourite does not change account access or guarantee that a source remains available.
Find the intended feed
Save it using the player control
Keep a short list of the sources you actually use
Use the controls and account conditions that apply to your actual setup.
OPEN THE 8K IPTV GUIDE
HELP & SETUP
YOUR FAVOURITES
Favourites organise a
list
Saving a favourite does not change account access or
guarantee that a source remains available.
01
02
03
Keep a short list of the sources you
actually use
Why this happens
A favourite is a shortcut created from the list the player knew at the time. If the service refreshes channel entries or the application rebuilds its catalogue, an older shortcut can become disconnected from the current working entry. That can make one familiar favourite fail while searching the main list finds a playable version. It is a more focused issue than losing the whole account or all channel access. The channel name can look similar even when the underlying entry has changed.
Find the current working entry through the main list and compare it with the saved shortcut. If it is the version you want, use the player’s ordinary favorite controls to replace the old shortcut rather than clearing every preference first. Kodi’s IPTV playlist documentation illustrates that display names and underlying media identifiers are separate pieces of data; other players may hide those fields. Preserve a supported favourites backup before any larger catalogue or application change. A single dead shortcut does not justify a device factory reset when the present source already plays.
A useful way to work through it
Search the main list and confirm the currently working entry.
Replace only the stale favourite using the player’s normal controls.
Preserve a supported preference backup before larger list or app changes.